Argent for Exchange

Argent for Exchange is more than just a monitoring solution — like all Argent products, Argent for Exchange is a complete automation solution, automating all the essential but labor-intensive chores that all customers must perform to ensure Exchange runs smoothly.
With all the layoffs, there are fewer people to do more work – this is why Argent’s unique Instant Best Practices is essential – who has the time to read White Papers?
The most significant aspect of Argent for Exchange is the use of a number of different approaches to monitoring Exchange: PowerShell, Exchange Management Shell, WMI, and classic Windows APIs are all used in different parts of the product. Think of Argent for Exchange as four or five discrete products all integrated into one super-product.
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Details

Exchange 2016 and below are fully supported — Argent for Exchange is tightly integrated with the Exchange Management Shell, and it can automate all the Exchange administration work. Also, any future Microsoft update on Exchange can easily be added.
.NET environments are also fully supported by incorporating a powerful Argent PowerShell engine. Any custom Exchange script, either PowerShell or WMI, can easily be added.
Product configuration is greatly simplified. No need to explicitly configure customer profiles, etc. Argent for Exchange also takes advantage of the auto-discover function in Exchange without tying to an explicit Exchange Client Access Server. In contrast, in other products, customers may need to configure customer profiles, which are customer-specific and confusing when the logon the customer uses is different from the monitoring service account.
With Argent for Exchange, customers can now monitor Exchange from the viewpoint of an end user – the product supports the complete set of client-access protocols used in Exchange, namely:
Round Trip Test
MAPI interface, which is the default Exchange protocol for Outlook
Outlook Anywhere, which is the mobile Exchange protocol for Outlook
Outlook Web Access (OWA)
Outlook Web Services
With Argent for Exchange, customers can now monitor Exchange server baselines including DNS, Active Directory, Service Health, System Health and System Messages.
With Argent for Exchange, customers can now monitor Exchange server infrastructure especially the Transport functionalities.
With Argent for Exchange, customers can monitor Exchange mailbox servers as a whole, as well as the individual mailbox. The information is guaranteed to be consistent with the data reported by Exchange management tools.
With Argent for Exchange, customers can now monitor mail flow by directly analyzing message tracking log. We detect bad mail as well as providing statistics on traffic of individual account.
With Argent for Exchange, customers can still monitor legacy Exchange 2003/Exchange 2000/Exchange 5.5 system through custom WMI rules, legacy protocol rules and legacy MAPI rules. This can help with a smooth migration process.

What are Instant Best Practices?

Instant Best Practices are Argent’s unique technology that combines the best expert knowledge into one fully-integrated solution.

Until Instant Best Practices, you’d have to read tedious White Papers, download and install quirky scripts, install so-called “Management” packs, find a slew of vendors’ add-ons, etc, etc, etc.

All these tedious chores took you time and not to mention all the finger pointing from different vendors.

Rather than being a manager and looking to move up the food chain, you were stuck wasting your time doing the donkey work of trying to make yet-another badly written script work for your environment.

Argent Instant Best Practices – Ready For Tomorrow

With Argent’s unique technology, hassles are a thing of the past.

There are a lot of critical variables, thresholds, metrics and components you need to be on top of.

But there’s the rub – what variables should you monitor?

Even after you’ve read all the dozens of Technical Papers, Tuning Guides, downloaded all the scripts, you now have to decide what values make sense.

With Argent’s Instant Best Practices, all the donkey work is done for you – Instant Best Practices has all the critical variables and values defined.

In one click you can have Argent Instant Best Practices working for you.

The following is a partial list of installed Rules. Out-of-the-box, Argent handles over 95% of your day-to-day needs.
Argent solves all your day-to-day problems — automatically.

System Performance

  • CPU Utilization
  • Free Disk Space
  • Memory Utilization
  • Network Utilization

End-to-End User Experience

  • Mail Flow (Round Trip) Latency
  • MAPI Connectivity and Latency
  • Outlook Anywhere Latency
  • Outlook Web Access (OWA) Latency

Infrastructure

  • DNS Resolution Time
  • Active Directory Logon Delays
  • System Health
  • Service Health
  • Excessive Message Count In Queue
  • Exchange Connector Down
  • ActiveSync Testing
  • Exchange Search Testing

Information Storage

  • Mailbox Database Size Too Large
  • Mailbox Size Limit Exceeded
  • Mailbox Message Count Exceeded
  • Mailbox Inactivity
  • Mailbox Quota Exceeded
  • Public Folder Database Too Large
  • Public Folder Size Limit Exceeded
  • Public Folder Message Count Exceeded
  • Public Folder Inactivity

Exchange Mail Flow

  • Undeliverable Email Events
  • Delayed Email Events
  • Delivery Status Notification Events
  • Message Delivery Failed Events
  • Maximum Delivery Attempts Exceeded Events
  • Excessive Emails Sent From An Account
  • Excessive Emails Received By An Account

Exchange Accounts

  • Account Creation
  • Account Modification
  • Account Deletion

Services

  • Exchange Services

Connectivity

  • MAPI Logon/Logoff
  • TCP/IP Ping
  • POP3, SMTP Protocol Verification
  • Windows NetRemote TOD API Check
  • Too Many Users Logged On
  • Exchange Server Unreachable
  • IMAP, NNTP, POP3, SMTP Server Stopped
  • PowerShell Management

Clusters

  • Cluster Node/Group/Network/Network Interface/Resource Check
  • Cluster Resource Offline/Failed